Job Description

ARMED SECURITY FIELD SUPERVISOR

Military NCO & Law-Enforcement Experience Preferred

NOLA Protection Group — Greater New Orleans, Louisiana

Pay:  $25.00–$30.00 per hour, depending on experience and qualifications

Employment:  Full-Time

Department:  Operations

Reports To:  Director of Operations

Position:  Armed / Field-Based Leadership

YOU’VE LED PEOPLE BEFORE. WE’RE LOOKING FOR YOU TO DO IT AGAIN.

NOLA Protection Group is seeking an experienced  Armed Security Field Supervisor  to provide hands-on leadership across our Greater New Orleans operations.

This is not a traditional security guard position.

We are specifically looking for proven leaders from the  military and law-enforcement communities  who understand accountability, standards, discipline, decision-making, and taking care of people.

If you were the NCO who made sure the mission got accomplished…

If you were the patrol officer, FTO, or supervisor others depended on when things went sideways…

If you believe standards matter even when nobody is watching…

We want to talk to you.

The Field Supervisor serves as the operational link between our security officers, clients, and senior management. You will be in the field inspecting posts, mentoring officers, solving problems, responding to incidents, ensuring Post Orders are followed, and protecting the relationships NOLA Protection Group has built with its clients.

We aren’t simply looking for someone who can find problems.

We’re looking for someone who can lead people and solve them.

NOLA Protection Group has served  New Orleans and the Gulf South since 2012 , providing professional protective services throughout the region.

Our operations include commercial and industrial security, neighborhood security, special events, film and television security, executive protection, and other specialized security assignments.

Our reputation depends upon professional officers, strong field leadership, attention to detail, accountability, and exceptional client service.

OUR CORE VALUES — P.R.A.I.S.E.

At NOLA Protection Group, PRAISE isn’t a slogan hanging on a wall.

It is the standard by which we operate.

Our Field Supervisors are expected to embody these values and reinforce them throughout the organization:

P — PROFESSIONAL -  Conduct yourself with the highest standards of appearance, communication, judgment, and behavior. Represent NOLA Protection Group and our clients with pride, respect, maturity, and dependability.

R — RESOURCEFUL -  Adapt, overcome, and find solutions. Take initiative, anticipate problems, use available resources effectively, and remain capable when circumstances change.

A — ACCOUNTABLE -  Take ownership of your responsibilities, decisions, personnel, and results. Do what you say you will do. No excuses. No shortcuts.

I — INTEGRITY -  Be honest, ethical, and trustworthy. Tell the truth even when the truth is uncomfortable. Do the right thing even when nobody is watching.

S — SAFETY -  Protect our officers, clients, visitors, and the public. Maintain situational awareness, follow established procedures, identify hazards, and never sacrifice safety for convenience.

E — EXCELLENCE -  Set a high standard and continuously work to improve it. Take pride in your people, your uniform, your reports, your equipment, your accounts, and your performance.

PRAISE is how we lead.

WHAT YOU’LL DO

As a NOLA Protection Group Field Supervisor, you will have responsibility for field operations across assigned accounts.

Primary responsibilities include:

Conduct routine and unannounced inspections of security posts.

Ensure officers are present, properly uniformed, equipped, alert, and prepared for duty.

Ensure officers understand and comply with site-specific Post Orders.

Inspect officer credentials, licenses, equipment, and firearms requirements when applicable.

Maintain a highly visible supervisory presence throughout field operations.

Respond to significant incidents, emergencies, officer issues, and client concerns.

Provide immediate leadership during rapidly evolving situations.

Coach, mentor, train, and develop security officers.

Correct performance deficiencies promptly and professionally.

Recognize exceptional employee performance.

Review incident reports and other operational documentation for accuracy and professionalism.

Maintain communication with clients and identify potential service concerns before they become complaints.

Assist Operations with call-offs, staffing shortages, open posts, and emergency coverage.

Temporarily assume a security post when operationally necessary.

Conduct Post Order audits and recommend changes when procedures are outdated or ineffective.

Document field inspections, counseling, incidents, equipment deficiencies, and significant operational activity.

Coordinate appropriately with law enforcement, fire, EMS, facility management, and company leadership.

Protect client relationships and represent NOLA Protection Group professionally throughout the Greater New Orleans area.

Your job is to know what is happening in the field—and to take action when something isn’t right.

WHO WE’RE LOOKING FOR

Candidates must meet  one of the following experience pathways:

MILITARY -  Prior honorable service in the United States Armed Forces.

Experience in a  combat-arms or combat-related MOS/AFSC/Rating .

Prior NCO, officer, team leader, squad leader, platoon leadership, or comparable supervisory experience strongly preferred.

Experience involving patrol operations, force protection, physical security, protective operations, or similar responsibilities preferred.

OR

LAW ENFORCEMENT -  Minimum  five (5) years of sworn law-enforcement experience .

Graduate of a recognized  POST-certified law-enforcement academy  or equivalent federal law-enforcement training.

Prior experience as an FTO, corporal, sergeant, patrol supervisor, investigator, tactical officer, or other leadership position strongly preferred.

ADDITIONAL REQUIREMENTS

Candidates must: Possess a valid driver’s license, Maintain a clean and acceptable driving record.

Be eligible to operate a company vehicle.

Be capable of obtaining and maintaining a  Transportation Worker Identification Credential (TWIC) .

Be legally eligible to possess and carry a firearm.

Meet all applicable Louisiana requirements for armed private-security personnel.

Successfully complete required background screening.

Successfully complete company firearms and use-of-force requirements.

Possess strong written and verbal communication skills.

Be comfortable utilizing electronic reporting and security-management technology.

Be able to work independently and make sound decisions without constant supervision.

Be available for nights, weekends, holidays, and emergency operational requirements when necessary.

Previous private-security experience is a plus, but proven leadership experience matters more.

WHAT SUCCESS LOOKS LIKE -  A successful Field Supervisor doesn’t simply drive from post to post checking boxes.

You will know your officers.

You will know your accounts.

You will know the Post Orders.

You will know what your clients expect.

You’ll recognize a problem before it becomes a complaint.

You’ll correct deficiencies while developing the officer.

You’ll be willing to have difficult conversations when standards aren’t being met.

And when something serious happens at 2:00 in the morning, you’ll be the person others trust to bring order to the situation.

That’s field leadership.

COMPENSATION & BENEFITS - Starting Pay: $25.00–$30.00 per hour DOE

Compensation within the range will be determined based upon military/law-enforcement experience, previous leadership responsibility, private-security experience, certifications, TWIC status, firearms qualifications, and overall suitability for the position.

Benefits may include, based upon eligibility and company plan provisions:

Competitive hourly compensation

Full-time employment

Overtime opportunities when available

Paid time off

Company-provided or assigned vehicle for authorized field operations

Company fuel for authorized business travel

Company-provided communications/equipment as applicable

Uniforms and required duty equipment as applicable

Professional training and development

Advancement opportunities within Operations

Opportunities to support specialized and higher-level security assignments

Final benefit offerings and eligibility are governed by NOLA Protection Group’s current benefit plans and company policies.

PHYSICAL & OPERATIONAL REQUIREMENTS

Candidates must be capable of performing the essential functions of a mobile field-supervision position, with or without reasonable accommodation.

The position routinely requires driving between client locations, entering and exiting vehicles, walking security posts, climbing stairs, inspecting interior and exterior locations, working in varying weather conditions, standing or walking for extended periods, wearing required duty equipment, and responding appropriately to emergency situations.

Armed assignments require the ability to safely carry and appropriately handle an authorized firearm in accordance with law, licensing requirements, training, and company policy.

WHY NOLA PROTECTION GROUP?  You already know what leadership looks like.

You understand that a title doesn’t make someone a leader.

You understand accountability.

You understand standards.

And you understand that taking care of people and accomplishing the mission are not competing priorities.

We’re looking for professionals who want to bring that experience to an organization where leadership matters.

P.R.A.I.S.E. - Professional. Resourceful. Accountable. Integrity. Safety. Excellence.

ONE TEAM. ONE STANDARD. ONE MISSION.

EQUAL EMPLOYMENT OPPORTUNITY -  NOLA Protection Group is an Equal Opportunity Employer.

Employment decisions are made based on qualifications, merit, business needs, and the requirements of the position without unlawful discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.

NOLA Protection Group provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Qualified veterans, transitioning service members, former law-enforcement professionals, and other qualified candidates are encouraged to apply.

Military service is valued here. Leadership is valued here. Standards are expected here.

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