Job Description

Lead the systems. Elevate the experience. Shape what’s next.

We’re looking for a strategic, people-focused Manager of Benefits & HCM Administration to take the lead in optimizing our HR systems, benefits programs, and administrative processes across multiple locations.

This is more than a benefits role. You’ll be a key leader in building an exceptional employee experience, strengthening HR operations, developing your team, and ensuring our people programs are ready for the future.

If you’re energized by improving systems, solving complex problems, leading people, and turning HR strategy into meaningful results, we want to meet you.

What You’ll Own

HCM Strategy & Administration

• Lead the development and implementation of HR system procedures and strategies aligned with organizational goals.
• Oversee day-to-day HCM and benefits system maintenance, ensuring accuracy, efficiency, and a seamless employee experience.
• Identify opportunities to streamline processes, improve data integrity, and maximize HCM capabilities.
• Support change management initiatives, organizational restructuring, and other business-critical HR projects.

Benefits Leadership

• Own the administration of comprehensive employee benefits programs, including medical, dental, vision, life insurance, retirement, leave programs, and wellness initiatives.
• Serve as the primary point of contact for benefits vendors, brokers, and partners.
• Lead annual benefits renewal and open enrollment from strategy through execution.
• Ensure benefits programs remain compliant with applicable regulations, including ACA, HIPAA, and ERISA.
• Help employees understand their benefits and provide responsive, solutions-oriented support for questions, claims, and complex issues.

Lead & Develop the Team

• Supervise, coach, and develop HCM and system administration team members.
• Set clear expectations and foster accountability, collaboration, and continuous improvement.
• Conduct performance evaluations and provide meaningful training and development opportunities.
• Ensure the team delivers timely, accurate, and high-quality HR administration.

Compliance & Risk Management

• Stay current on federal, state, and local employment and benefits regulations.
• Partner across HR and the organization to maintain compliance and reduce risk.
• Prepare for and support audits involving HR, benefits, systems, and employee records.
• Establish strong processes and controls that protect both the organization and its employees.

A typical 40-hour work week could look like this:

HCM strategy, systems & data 18%

Benefits leadership & escalation 20%

Administrative team leadership 15%

Process improvement & automation 15%

Compliance, risk & audits 10%

Vendor/broker management 8%

Strategic projects 7%

Meetings, reporting and general administration 7%

Education & Experience:

• Minimum of 5+ years of progressive HR experience.
• Strong experience in benefits administration and HCM administration.

Skills & Competencies:

• Strategic thinker with strong analytical and organizational skills.
• Excellent communication, interpersonal, and conflict resolution skills.
• Proficiency with Microsoft Office Suite.
• Ability to manage multiple priorities in a fast-paced environment.

Physical Requirements:

• Ability to sit or stand at a desk for prolonged periods.
• Ability to lift up to 20 lbs occasionally.
• Frequent use of computer and office equipment.
• May be required to attend events or meetings outside of standard business hours.

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