Job Description

Now Hiring: Dental Office Receptionist/Coordinator
Location: Townsend Family Dental Centers – Hinesville, GA
Schedule: Monday–Thursday 7:30 AM – 4:00 PM | Friday 7:30 AM – 12:00 PM

About the Role:
We are looking for a professional, organized, and personable  Dental Office Receptionist/Coordinator to join our committed and friendly team. This role is perfect for someone with  dental front office experience , who thrives in a fast-paced, patient-first environment and is confident working with  Dentrix software .

Responsibilities:

• Warmly greet and check in patients in person and over the phone
• Schedule, confirm, and coordinate appointments to optimize flow
• Maintain and update accurate patient records in Dentrix
• Process patient payments, verify insurance, and handle claims entry
• Coordinate treatment plans and educate patients on their options
• Organize and prepare daily charts and front desk documentation
• Clearly explain financial policies, insurance coverage, and payment plans
• Support referral tracking, records requests, and general administrative duties

What We’re Looking For:

• 1+ year of dental front office experience
• Proficient in  Dentrix software
• Excellent verbal and written communication skills
• Strong multitasking and organizational abilities
• Team player with a positive, professional demeanor
• Solid understanding of dental insurance and billing processes

Physical Requirements:

• Must be able to lift up to 25 lbs
• Comfortable standing, sitting, bending, and reaching during daily tasks
• Ability to work in a fast-paced and collaborative environment

Education:

• High school diploma or equivalent required

Why Join Us?
At Townsend Family Dental, we’re committed to providing excellent patient care in a supportive and team-focused environment. If you're looking to grow your skills, contribute to a successful practice, and help create positive dental experiences for our patients, we want to meet you!

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