Job Description

Are you bubbly, a fast-learner and a great with people? This may be the opportunity for you!

We are looking for a friendly and organized Dental Receptionist with dental experience  to join our team and be the welcoming face of our dental practice. In this role, you will handle a variety of front desk responsibilities, including greeting patients, scheduling appointments, and managing patient records. Your excellent communication skills and attention to detail will help ensure a smooth and efficient patient experience from check-in to check-out.

As a Dental Receptionist, you’ll play a key role in supporting both patients and the dental team. You’ll be responsible for coordinating with staff, answering phones, and addressing patient inquiries, all while maintaining a positive and professional atmosphere. If you have a passion for helping others and thrive in a fast-paced environment, we’d love for you to join us.

Dental Receptionist Duties & Responsibilities:

• Welcome and greet patients in the office.
• Scheduling or canceling appointments.
• Assisting patients with filling out paperwork.
• Getting the dental staff’s charts and daily routines ready.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out reminders and letters.
• Getting in touch with dental insurance companies.
• Verifying payment methods and collecting money as necessary.
• Answering phones, scanning, filing, and faxing are examples of common office chores.

Dental Receptionist Requirements:

• GED or high school diploma.
• It is helpful to have a certification in office administration, medical administration, or a comparable profession.
• Working experience in a dental office is preferred but not required.
• Fluent with computers. Fast learner with software (we use Open Dental).
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.

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