Job Description

WHO WE ARE

Buddha Jewelry exists to deliver light, beauty and excellence through all we do. We're a self-funded, independently built company with real startup passion, intention, determination and a team that shows up every day with grit, curiosity, and genuine care for one another. Every team member has the opportunity to make a direct, positive impact - not just fill a role.

Buddha Jewelry offers medical, vision, life, and dental insurance plans with a company contribution of $550 per month, a SIMPLE IRA retirement plan with a matching contribution up to 3%, a generous employee discount, annual anniversary gratis, and more!

POSITION SUMMARY

The eCommerce Manager is responsible for the day-to-day management, commercial performance, customer experience, and continued evolution of Buddha Jewelry’s digital commerce ecosystem.

This role owns the website as a commercial asset, ensuring our Retail and Wholesale eCommerce experiences effectively support business goals, deliver an exceptional customer experience, and continuously improve conversion, merchandising, content, and usability.

The eCommerce Manager will serve as the internal Shopify subject matter expert and work closely with Marketing, Sales, Systems, Operations, and external partners to translate business priorities into effective digital experiences and solutions.

A major initial priority will be leading the commercial and cross-functional execution of Buddha Jewelry’s eCommerce consolidation and ongoing optimization of the unified global experience.

WHAT YOU’LL OWN

eCommerce & Website Management

• Own the website as a commercial asset, with accountability for customer experience, merchandising, conversion, content, and digital commerce performance.
• Serve as the internal Shopify subject matter expert and primary business owner of the platform.
• Manage customer-facing website functionality, content, navigation, collections, and merchandising capabilities.
• Establish scalable website standards, processes, and best practices.

eCommerce Projects & Development

• Own eCommerce projects from business requirements through implementation, testing, launch, and post-launch optimization.
• Translate business and marketing priorities into effective digital experiences and website functionality.
• Coordinate cross-functional teams and external partners while managing timelines, dependencies, risks, and launch readiness.
• Stay current on eCommerce regulations, platform updates, industry trends, and best practices.

Global eCommerce & International Expansion

• Lead the commercial and cross-functional execution of Buddha Jewelry’s global eCommerce expansion.
• Develop and manage launch plans covering business requirements, customer experience, merchandising, content, testing, and optimization.
• Establish repeatable eCommerce processes and standards that enable efficient expansion into future international markets.

Website Performance & Optimization

• Monitor website performance, conversion, customer behavior, and digital experience using analytics and eCommerce tools.
• Identify and prioritize opportunities to improve conversion, usability, navigation, merchandising, and customer experience.
• Maintain a proactive roadmap of commercial, customer experience, and website improvements.

Cross-Functional Partnership

• Partner with Marketing, Sales, and Customer Experience to align the website with commercial priorities and customer needs.
• Partner with Systems, Operations, Inventory, and Fulfillment to ensure technology and digital operations run smoothly.
• Serve as the internal resource for Shopify and eCommerce questions.

QUALIFICATIONS, SKILLS, AND ABILITIES

• 4+ years of professional eCommerce or website management experience
• Advanced Shopify experience; Shopify Plus experience strongly preferred
• Demonstrated experience owning the backend and administration of a Shopify website
• Experience managing multi-market, international, or global eCommerce environments (Shopify Markets, multi-currency, localized content)
• Experience managing website launches, redesigns, migrations, integrations, or other complex digital projects
• Strong understanding of eCommerce UX and website best practices
• Familiarity with HTML/CSS and basic troubleshooting; Liquid experience is a plus
• Experience working with Google Analytics, third-party apps, integrations, APIs, and technology vendors
• Strong project management and organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills; ability to communicate technical concepts clearly
• Experience within fine jewelry, fashion, luxury, or body piercing is a plus
• Ability to work on-site in Seattle, WA

TITLE: eCommerce Website Manager

REPORTS TO: Marketing Director

FULL/PART TIME: Full-time

FLSA: Exempt

LOCATION: Seattle, WA

SALARY RANGE: $105K–$115K Annual + Bonus potential $25K

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