Job Description

Junior Program Analyst
Location: preference to Oklahoma City OK candidates Remote Capable

Salary: 55k

Position Summary:

Changeis Inc. is seeking a detail-oriented and adaptableJunior Program Analystto support our software development and operational delivery teams. This dual-function role is split evenly (50/50) between program financial tracking/inventory administration and Jira/Atlassian environment support.

The ideal candidate brings strong organization entry-level familiarity with financial tracking and a passion for technology systems administration.

Responsibilities:

1. Program Financial & Logistics Support (50%)

• Purchase Requisitions (PRs):Assist with drafting submitting and tracking purchase requisitions through approval workflows.
• Financial Reconciliation:Reconcile monthly program expenditures against baseline budgets verifying invoices expense logs and vendor charges.
• Inventory Tracking:Maintain hardware software license and equipment inventory records ensuring accurate lifecycle tracking and asset allocation.
• Reporting:Prepare routine financial tracking sheets and monthly expenditure summaries for project leadership.

2. Atlassian Suite & Help Desk Administration (50%)

• Jira & Confluence Support:Assist with user onboarding/offboarding permission updates space maintenance and board configurations across company Jira and Confluence instances.
• Tier 1/2 Help Desk Support:Serve as the first line of support for team members experiencing issues with Atlassian workflows ticket routing field configurations or account access.
• System Hygiene & Documentation:Perform periodic backlog cleanup remove duplicate tickets and maintain standard operating procedures (SOPs) for internal tooling.
• Process Automation:Assist senior analysts in building standard Jira workflows automated rules and dashboard gadgets.

Requirements:

• Bachelors degree in Business Administration Information Technology Computer Science Systems Engineering or equivalent practical experience.
• Proficiency with Microsoft Excel / Google Sheets (VLOOKUPs pivot tables basic formulas) for financial and inventory reconciliation.
• Hands-on familiarity with Jira Confluence or similar ticketing/Agile project management platforms.
• Strong technical troubleshooting and user customer service skills.
• High attention to detail and ability to handle multi-disciplinary priorities.
• Excellent written verbal and diagrammatic communication skills.
• Demonstrated ability to interface effectively and collaborate with clients peers and management to develop solutions and ensure stakeholder buy-in.

Required Experience:

Junior IC

Job Tags

Full time, Remote work

Similar Jobs