Job Description

Job Title

Vice President, Commercial Insurance

Reports To

Senior Vice President, Commercial Insurance

FLSA Status

Exempt

Department

Insurance

Job Purpose

The Armada Insurance team understands the importance of comprehensive insurance reviews and 100% compliance with lender and investor requirements. We provide the rapid turnaround required in today’s fast-paced real estate market. The Vice President (VP) leads the oversight of the assigned Insurance Analysts team members with a high level of interaction and communication between client, management, and team members. The workflow must be monitored to ensure staff is adequately utilized. In addition, the VP must be able to work independently and effectively within a fast-paced environment while also managing complex assigned deals and special projects.

The VP serves as a key member of the Insurance leadership team and partners closely with Senior Vice President to develop and execute strategies that drive revenue growth, operational scalability, client satisfaction, and employee engagement.

This role is accountable for ensuring best-in-class insurance review services, maintaining compliance with lender and investor requirements, building strong client relationships, and developing a high-performing team capable of supporting the company's long-term growth objectives.

Duties and Responsibilities

• Provide oversight of Commercial Insurance Pre-Close and Annual Renewal operations.
• Ensure timely, accurate, and compliant delivery of insurance review services to clients.
• Drive continuous improvement initiatives designed to enhance efficiency, quality, and profitability.
• Oversee quality assurance programs and ensure corrective actions are implemented when necessary.
• Lead, mentor, and develop department team managers.
• Ensure all insurance review activities comply with lender, investor, regulatory, and company requirements.
• Oversee reviews of insurance ACORD forms to ensure compliance with lender and investor standards.
• Participate in special projects based on directions of the SVP.
• Review of ACORD insurance forms and/or insurance policies for acceptability of investor/lender insurance requirements pertaining to commercial real estate loan origination and ongoing compliance monitoring.
• Based on findings from ACORD form compared to lender requirements, contact insurance agents to adjust coverage to acceptable levels--ensure insurance policies are compliant to lender and investor requirements. 
• Ensure that loan reviews are completed timely and accurately to meet lender target rate lock and closing dates. 
• Perform quality control reviews and ensure appropriate corrective action is taken.
• Drive consistent revenue growth by meeting or surpassing assigned production benchmarks
• Attend senior leadership meetings that are focused on company initiatives and assist with execution of initiatives as directed by SVP.

Minimum Qualifications

• Bachelor's degree in Business, Insurance, Finance, Risk Management, or related field.
• 10+ years of commercial property and casualty insurance experience, with significant experience in commercial real estate insurance review operations.
• 7+ years’ experience working with commercial lenders, loan servicers, insurance carriers, or brokerages.
• Demonstrated success leading operational growth, process improvement, and client service initiatives.
• Strong knowledge of investor and lender insurance requirements for commercial real estate lending.
• Expertise in Fannie Mae, Freddie Mac, FHA, CMBS, and Balance Sheet insurance requirements.

Preferred Qualifications

• Master’s degree in Business Administration (MBA) or related discipline.
• Professional insurance designation such as CPCU, ARM, CIC, CRM, or equivalent.
• Experience leading remote and geographically dispersed teams.

Critical Competencies 

• Ability to interface with all levels of employees, corporate, groups, and department management.
• Excellent written and verbal communication skills.
• Decision-making and sound judgment.
• Understands the significance of a company’s culture and its power to drive success.
• Strong influencing skills.
• Coaching capabilities.
• Embraces diversity.
• Strong attention to detail, organizational skills, and the ability to set and meet deadlines in a fast-paced environment.
• Demonstrated ability to manage a team.
• Self-motivated and able to work independently without close supervision.
• Ability to work across disciplines to generate new processes and/or resolve issues.
• Proven ability to successfully prioritize multiple tasks and allocate resources to meet goals.
• Highly effective project management and time management skills.
• Proficient with Microsoft Office Suite or similar software.
• Strong interpersonal skills and team building skills required.
• Ability to work remotely and oversee/manage remote employees.
• Ability to travel to the corporate office, as needed, to participate in projects and/or meet business needs.

Working conditions

This position works in an office and/or remote environment and periodic travel is required.

Physical requirements

• Ability to remain in a stationary position (e.g., sitting or standing) for extended periods.
• Frequent use of hands and fingers for typing, writing, and handling office equipment.
• Ability to communicate clearly in person and via electronic means.
• Occasional lifting or moving of items up to 10–20 pounds (e.g., office supplies).
• Visual ability to read documents, screens, and reports.
• Ability to navigate office environment, including walking short distances.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All employment decisions are based on qualifications, merit, and business needs.

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